We need to talk about your KeyPerformance Indicators. Sexy, right? I hear you. But if you don’t have a decent understanding of your KPIs, you’re operating on guesswork. That’s a mug’s game.You could be missing out on vital information, bleeding cash, and you wouldn’t even know it.
Even if you’re making decent enough money,KPI insights can lead to changes that will take your recruitment business to the next level. It’s like football. Your KPIs are the stats that tell youeverything you need to know about your team’s performance in the game.
Like, what are your sprint speeds, AKA,your "Time-to-Fill"?. How about your pass completion rate, AKA, your“Quality of Hire”? You need to be across this stuff if you’ve got any hope of staying in the league, and letting your girlfriend loose with the credit cardin Dubai!
With that in mind, here's three easy stepsto help get your KPIs providing a steady flow of tasty assists.
1. Establish Your Goals:
What are the specific goalsand objectives of your recruitment company? Every business is different. If yourKPIs aren’t aligned to your actual priorities they’re going to be largely irrelevant and unhelpful. So, what are the metrics you need to have? Time to fill; ChannelEffectiveness; Client Satisfaction… etc.
2. Get the big picture:
Whatever KPIs are mostrelevant to your business, always make sure you have a mix of both leading and lagging indicators (predictive and historical metrics). This helpsyou flag potential problems ahead of time and gives you a more complete pictureof your performance.
3. Use the tech.
Investing in the right technology and software solution can simplify the whole process, with automated data collection and reporting. Most recruiters already have some form ofsoftware for their ATS and CRM, but they are usually separate tools. These days, that’s not efficient.
With an “all-in-one”recruitment smart tool like HireGenius, recruiters can merge their CRM and ATS, get relevant KPI insights for every stage of their recruitment process, anddrive success. With a built-in training engine and first class, always-human customer service, HireGenius delivers incredible value to recruitment companies of all sizes, radically streamlining their entire operation.
To find out more, visit hiregenius.com
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